Thanks for your interest in having holiday décor installed on your home or firm by Polar Lites Inc.

Our program is a 3-year proposal, but can be cancelled at any time, by either party, as long as the account is clear. If there are any further questions, please call or email us at any time. OUR MINIMUM PRICE FOR ANY JOB IS $350.00; OUT OF TOWN PROPOSALS ARE MORE.          Thank You, Ron & Gene Sherman
 
  1. Schedule an appointment with one of our holiday design professionals. There is a trip/bid fee of $65.00 for bids done outside of Sacramento, collected by credit card, prior to us going to the site. If the bid is over $1000, and you approve the project, the bid fee is FREE and credited back to the card, or deducted from you bill.
     
  2. Our staff will assist you with decorative ideas, color themes, and evaluate the power needs during our consultation. You can expect an e-mail or fax from our staff regarding your proposal in the following two business days.
     
  3. The proposal will include installing, removing, mapping, boxing and free storage of the product until the following year!
     
  4. The price includes materials and labor for the first year.
     
  5. The products are UL approved and warranted for the first season. THE LABOR IS WARRANTED FOR 90 DAYS ONLY, or one season. You will be billed for replacement bulbs, clips or light strings after the first year.
     
  6. Out of town work, over 10 miles from our Harvard location in the Arden Fair Mall area, has a premium price, due to traffic, labor time and fuel cost involved getting to and from the site.
     
  7. Polar Lites does not install customer’s products or motifs.
     
  8. Our professional window accents are elegant and really top off the overall home décor package. We use hot glue guns to adhere the clips and lights to the window. By using this method, this insures that the windows and frames are not damaged during the removal of the lights. Depending on the weather conditions, the lights may become loose, and will require a new tab, or glue to reattach the light. You can also request extra tabs to repair problems as they arise. If our staff is in the area, we like to keep our proposals looking perfect, thus we may stop by and repair the issue for free; however, if our staff has to make a special trip to your location, you will be billed for the service call.
     
  9. We do provide you with one free bulb replacement service call per season.
     
  10. Any service call due to weather, vandalism, owner's electrical problems, acts of God, etc. will incur a $75.00 service-call fee.
     
  11. Your product will be used for three seasons. On the fourth year, the product is discarded, and new product will be used for the installation. You will be billed for the replacement product. The UL recommends that the product be replaced after 2500-3000 hours of use.
     
  12. Since you own the product, the 2nd and 3rd year's installation costs are normally 10-20% less than the first, as labor is 90% of the cost. At the start of the 4th year, the price goes back to the original quote, or the new price that we have negotiated. With fuel and workman comp costs always beyond our control, prices will rise accordingly, but we do keep the price the same for the first three years and make increases starting the 4th year, when possible.
     
  13. California Workman Compensation covers OUR STAFF, UNLIKE 95% of all others in the area. POLAR LITES also carries full liability insurance for all work performed.
     
  14. Most new homes use GFI protected circuits for outside circuits. We do not warrant GFI circuits from shutting down, due to rain or moisture. They are very sensitive to moisture and most of the time one can simply just push the reset button in 1-4 hours after it is dry and it will re-energize the circuit. If we are called for service and find it is our product at fault, it will be repaired at no charge. If it is just a GFI that turned off, there will a service call fee. If the problem persists, we will consult with our electrician and recommend some alternatives to solve the problem.
     
  15. One of the owner's of the company, Gene Sherman, manages all crews. Polar lites has experienced 0 accidents in five years!

THIS IS A COMPLETE AND PROFESSIONAL PACKAGE! YOU DON'T HAVE TO DO ANYTHING BUT ENJOY THE DÉCOR AND HONOR THE BID YOU AGREED TO.

E-mail us @ rms@polarlites.com  or Gene@polarlites.com  or call Ron or Gene @ 916-923-9627 or 916-531-2323. We look forward to hearing from you and giving you a bid on the work you desire.
 


 Sacramento CA.
(916)-923-9627
Call Today For An Estimate 		  

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